Explore Realties only collects information that is essential for providing our services effectively. The types of information we may collect from you include:
Personal Information:
Name: To identify you as a user.
Contact Information: Including your email address, phone number, and physical address, so we can communicate with you regarding our services.
Location Data: To offer services tailored to your geographical needs.
Payment Information: For processing payments securely.
Identification Documents: In some cases, we may need copies of your identification for legal verification purposes.
1. Non-Personal Information:
We may also collect information that is not directly identifiable to you, such as:
Browser and Device Information: To improve our website’s user experience.
IP Address: To monitor and prevent fraud or abuse.
Cookies: To customize your browsing experience.
2. How We Use Your Information
The information we collect is used solely for the purpose of providing, maintaining, and improving the services we offer. We will use your information in the following ways:
Service Delivery: To complete transactions and provide the services you request.
Customer Support: To address any questions or concerns you may have.
Personalization: To customize our services based on your preferences and behavior.
Security: To monitor, detect, and prevent unauthorized activities or access to your information.
Compliance: To meet legal requirements and assist with investigations by law enforcement when required.
Marketing and Communication: To send you promotional materials, updates about our services, or important notices. You will have the option to opt-out of these communications if you choose not to receive them.
3. How We Share Your Information
Explore Realties does not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following situations:
With Trusted Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors or customer support services. These providers are bound by strict confidentiality agreements and are only permitted to use your information in accordance with our instructions.
For Legal Compliance: We may share your personal information if required by law or in response to legal processes, such as a subpoena, court order, or government investigation.
To Protect Rights: We may disclose your information to enforce our terms of service or protect the rights, property, or safety of Explore Realties, our users, or others.
4. How We Protect Your Information
We take your privacy and data security seriously and implement industry-standard measures to protect your personal information. We use secure servers and encryption protocols (such as SSL) to safeguard your data from unauthorized access, alteration, or destruction.
Only authorized personnel at Explore Realties have access to your personal information, and they are required to adhere to strict confidentiality obligations. We also regularly audit our systems for vulnerabilities and continuously improve our security practices to stay ahead of emerging threats.
5. Retention of Personal Information
We retain your personal information only for as long as it is necessary to fulfill the purposes for which we collected it, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights Regarding Your Personal Information
You have certain rights in relation to your personal information, including:
Access: You have the right to request access to the personal information we hold about you.
Correction: You may request that we correct any inaccuracies in your personal information.
Deletion: You may request that we delete your personal information, though this may impact our ability to provide services to you.
Objection: You can object to the processing of your personal information for specific purposes, such as direct marketing.
Data Portability: You may request a copy of your personal information in a commonly used and machine-readable format.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and provide a personalized experience. You can manage cookie settings through your browser or device settings.
We may also use third-party analytics tools to track and analyze website traffic, which may involve the use of cookies. These third parties are not permitted to use your personal information for any purpose other than to help us improve our services.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we do not have control over these external websites, and this privacy policy does not apply to those websites. We recommend reviewing the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Explore Realties does not knowingly collect personal information from individuals under the age of 18 without parental consent. If we discover that we have collected information from a minor without such consent, we will take immediate steps to delete it. Parents or guardians who believe their child may have provided personal information to us without their consent should contact us immediately.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or to comply with legal requirements. We encourage you to review this page periodically for any updates. Any changes will become effective once they are posted on our website, and your continued use of our services after such changes indicates your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please feel free to contact us at:
Explore Realties
DLF MyPAD Office no. 1002 Block-2 Vibhuti Khand Gomti Nagar
Phone: 9936927927
Email: explorerealties@gmail.com
12. Governing Law
This privacy policy is governed by and construed in accordance with the laws of Lucknow Jurisdiction. Any disputes arising from this privacy policy will be subject to the exclusive jurisdiction of the courts in that jurisdiction